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Impact Instruments POPI Privacy Policy

Impact Instruments is a wholly owned, South African company, distributing and representing several international manufacturers. The below privacy policy explains how our organisation uses the information that we collect from you, when you use our website.

What data we collect

Personal identification information, including name, phone number, email address and area location/country (where applicable).

This data is collected from you, by telephone, email, via an enquiry submitted on an online marketing platform to one of our principals, on social media or face to face. The information provided is voluntary.

This data is collected in order to provide quotations and technical assistance, process and deliver orders, and to ensure that the region that you fall under, is within our territory. Where required, this information is provided to our overseas principals, when providing feedback on the leads generated through their online marketing platform.

This data may be used for email purposes notifying you of new products, product changes/upgrades and specials. Should you not wish to receive such correspondence, an unsubscribe email address option will be provided.

Non-personal identification information may automatically be collected via analytical software, which is anonymous and pertains to usage of our website.


This site may contain links to websites maintained by third parties. Impact Instruments is not responsible for the actions or privacy practices of such third parties.

Storage of information

Impact Instruments securely stores personal identification information at Fancourt Office Park, Building 18, Cnr Felstead & Northumberland Aves, North Riding. This information is inaccessible to those not employed at Impact Instruments and is treated confidentially by those within our employ. Unauthorised access is safeguarded against to the best of our ability, however due to the inherent, open nature of the internet, we cannot guarantee that communications between ourselves, or information shared, is not accessed by unauthorised third parties. Your use of this site demonstrates your assumption of this risk.

Protection of children

This site is not intended for children under the age of 18 years and we have no intention of collecting personal identification information from such parties.


This website is maintained in South Africa. By using this site, you freely acknowledge consent for us to use your information provided, as detailed in this policy.

We retain the right to amend this privacy policy at any time, changes with a new effective date will be documented, when applicable.


To discuss this policy, please either phone us on 011 704 7001 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Effective date

30 June 2021